PLZ HELP

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TopGun

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Okay heres the deal, my comp is F***** well before when i got on i would be able to play for about an hour then suddenly the comp shuts off, BUT the little blue light around the power button is ON, so its like its not really off, but i can't do anything with it. Anywayz recently its been just getting worse and worse, now i can only be on for (NO EXAGGERATION) 7 secs. Before it goes. What i have to do now is run it in safe mode in order to get it on. I tried Norton but everytime i run a scanner it shuts off.......Can anyone help me with this?

Oh and btw if you were wandering how this is related to d2, well I CAN"T play if my comp is F*****....LoL

IF there are any specifics you would like to know, pm me or just post it, but this is killing me, its been this way for around.......2 months
 

Jimbo

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i think u got a virus , can your comp run in safe mode?
 

TopGun

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Yes i thought of the reformat... Explain how? I thought i knew how to but i guess not, and yes i can run in safe mode
 

aphextwin

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is it just for d2? cuz it looks like u can surf the internet if u posted here...
 

TopGun

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Since i have to run it in safe mode in order to even get on it, i can't play ANY game, the screen looks like Sh** No music can't print stuff out or anything, so really it's to help me out all together, but yes one of my main reasons is because i want to play d2, its been about 2 months since ive been able to get on, im sure that most of my UN permed mules that had tons of goods on em are gone.. Unless HOPEFULLY one of my friends got on and and permed them. So yea who ever can help me out i offer a free Norm-Hell rush ALL skill quests and maybe a couple of items and soj or 2 and free help on UBER trist when ever you need it

Edit: WoW i really am desperate to fix this damn thing! LoL
 

Jimbo

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start in safe mode,then run virus scanners and stuff. and if all else fails reformat
 

seymorebutts

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how about just use the your system recovery cd or whatever its called and just start fresh? That's what i did when my comp was full of crap.
 

TopGun

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Ah yes i know about the sys. recovery, but lol while its in the process of the recovery it shuts off> :( but as i said the power button on the cpu stays lit
 

BooDha

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Well 2 ppl already have said it and Ill say it as well, REFORMAT, if system recovery wont do it format your comp it will be good as new and faster :dance , well it will be faster until u receive another virus of course :-/ .
 

dNiym

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Im going to go against what everyone else is saying here. It sounds like a hardware problem to me. I'm willing to bet one of these things:

A> Dust
B> Faulty Power Supply
C> Bad Ram (Least likely problem)

A> Dust
1) open your case.
2) check to see how dusty it is inside, esp @ your video card & ram & processor.
3) remove the dust with a can of compressed air or a vaccum cleaner with a hose extension thingy.
(Be very careful with the vaccum because they tend to produce alot of static electricity. Do NOT allow the end of the vaccum to contact ANYTHING inside the computer)
4) if your video card is right beside another card, ie sound/etherenet/etc. Move one of the cards to give your video card some breathing room.
5) Check the heatsink at your processor for dust as it can become really caked with dust over time.
6) Finally check your video card, if it has a fan make sure that it does in fact operate when your computer is on. If its caked full of dust or inoperative the video card is probably overheating and shutting the motherboard down.


B> Bad or failing power supply.
If you have a spare power supply lying around switch your old one out. If you bought a case that came with a power supply or a store built pc (emachine, compaq, hp etc.) It could very well be your power supply is dying, since store bought pcs, and cases usually come with real cheap power supplies. PSU's put out various voltages and if the 3.3 or 5 volt outputs are failing the lights, fans and cd drives will operate while the motherboard wont. If you dont have a spare PSU you can remove yours and have it checked at most any computer repair shop, if its bad you are at a good place to buy a new one.

C> Bad Ram
About the only way to check for bad ram short of having some test equipment is to just swap it out for some new or some that is known to be good. I really doubt this is the problem however.


You can check all three of these without going through reinstalling your OS which by the symptoms you describe isn't the real cause anyways. What is probably happening is dust or a bad PSU is causing the motherboard to shut down under load. A faulty PSU is kind of hard to diagnose without a tester but most computer shops will test them for you for no charge.
 

[Koolaid]

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You have a virus called Common Hijacker i belive, Someone is on ure cmputer and clossing ure programs as we speak.. You are getting pwnt.. I suggest for you to get help now Beofore he steals your momm too.
 

dNiym

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His programs aren't closing his mother board is shutting down, he gets no error messages, no blue screen of death, just a black screen. Im willin to bet his monitor light turns amber or a little box pops up saying no signal too.
 

dNiym

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ITS NOT HIS OPERATING SYSTEM ITS A HARDWARE PROBLEM

Your Operating System (Dos, Win 98/Me/Nt/2000/XP, Os2, Linux, MacOs) or WHATEVER you are running is SOFTWARE

Hardware refers to your floppy disk drive, printer, motherboard, processor, mouse, keyboard, ram, hard drive, cd/dvd drive, power supply, cables, video cards, sound cards, ethernet cards, USB powered vibrators or whatever else that ISNT graphics on your screen.

If you follow the troubleshooting steps I laid out (the big post above by me) you should be able to diagnose the problem, if you're not comfortable with that take it back where you bought it and get it serviced, or take it to a computer repair shop.
 

Andra_787

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I think its your Flux Capacitor....

Listen to dynim
 

ChrisH36

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TopGun said:
Yes i thought of the reformat... Explain how? I thought i knew how to but i guess not, and yes i can run in safe mode
Pop in Windows CD and reformat Harddrive to NTFS or FAT (depending on what it was before you nuked it). Once done, install Spybot, Norton, delete any spyware still latching on. Then try again.

If it still crashes, then your computer sucks or something (no offense).

If its hardware, but it shows a message c0004, ACCESS VIOLATION (UNHANDLED EXCEPTION)

Try my steps: http://www.battleforums.com/showthread.php?t=68470

However, I can't assure you these will work or the fact you screw up your computer trying these (which is sorta your fault for not heeding to the risks).
 
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