Never use British Telecom

[x42bn6]

Summary:

September 19th-ish: We call BT and tell them we want a new landline (we need one for broadband, since we didn't hold the account: the previous tenant did). They say they'll get back to us in about 2 days.
September 26th-ish: No response. We phone BT and they say they'll send engineers.
October 19th-ish: No response. We call BT and ask for a supervisor - the person on the other end promptly hangs up.
October 20th: We complain via email, BT confirms our order has been cancelled. We have to do it again.
October 21st: We apply for an account change, which should be faster. I give them all my details and my roommate his card details. Then we wait.
October 25th-ish: We call about broadband, and get put on hold. Fair enough. We forget we were put on hold and 5 hours later, we realise we are still on hold...
November 8th: We discover that we haven't got the details changed. How? They just f***ing terminated our landline.

Net result: BT sucks.*

 

[Amantis]

My conclusion from spending a few years in the UK: Never...ever...ever...trust any form of British service. Even their HSBC sucks.

- Amantis

 

[x42bn6]

We need the BT landline to get Be broadband, however (the 24Mbps one).*

 

[Clearcast]

Tiscali are your best bet... an dont start ****ing about with your landline unless your prepared to go without for a while. BT was crap enough already but you got Sky to blame for that one..

Im with Natwest and Barclays for banking, Barclays just try to make everything hard for me but touch wood i had no problems with Natwest..

 

[Galatia]

This is what happens to virgins

 

[Sogeking]

This is what happens to virgins

qft.

vonage?

 

[Amantis]

This is what happens to virgins

Best. Answer. Ever.

- Amantis

 

[x42bn6]

Tiscali are your best bet... an dont start ****ing about with your landline unless your prepared to go without for a while. BT was crap enough already but you got Sky to blame for that one..

Im with Natwest and Barclays for banking, Barclays just try to make everything hard for me but touch wood i had no problems with Natwest..

Tiscali - doesn't it have poor connectivity?

The alternative is, of course Sky with its 8Mbps broadband which isn't bad - but we are sharing a house of 5 here, and 4 of the 5 are heavy torrenters (guess who isn't).

Anyway, it's obvious I have too many things on my mind anyway, to let it dwell on the opposite sex.*

 

[Clearcast]

um... yeah... anyway, tiscali doesnt have poor connection, its always been alright for me..

we split sky broadband between us because we wanted sky tv as well, for starters the router is ****, its a netgear one but theyve messed about with the config, rumors of monitoring what customers are browsing.. Im not far away from the Hove telephone exchange in Brighton and didnt get anywere near 8meg, which it was advertised with.

dont even go down customer sevices route. even though they advertised FREE BROADBAND WITH SKY SUBSCRIPTION all over tv it seemed they wernt expecting half the customers they got, they cant handle it all. BT, who actually provide the broadband service has just gone from pretty crappy to absolute shyte..

 

[PauseBreak]

This is what happens to virgins

booooo

Someone needs to un-virginize me.

 

[Sogeking]

BFH would probably sex u up

 

[PauseBreak]

lol! he would!

 

[x42bn6]

Being pure is good.*