Net problem :(

[Wing Zero]

My friend has major spyware/malware/shit problems. So i cleaned his computer up with ad-aware. Now for some reason the internet is down and i dont know how to get it back on the net hwell:

connection is dsl from yahoo and verizon

 

[Dragnskull]

first you need to see if you even have a connection

Start > Run > type CMD and press enter

from there type IPConfig and see if you even have anything connected

if not, you found you rproblem, probably have to call the ISP provider for tech support and get it back online [probably having to reset router/modem]

if so, then you need to type Ping www.yahoo.com and see if it sends or if it fails, if it sends, then you ARE connected to the net and its just spyware blocking out everything or a virus of some type [this probably isnt going tohappent hough]

if not, then once again, you need to contact your ISP for tech support.

try downloading [from your computer] avg and spyware both with updates, and install and run them on your friends computer, adaware alone doesnt clean out a computer, it does a good job, but to get all the junk you need to run multiple programs multiple times. normally i run adaware, spybot, and avg/avast, then re-run them over and over in that order until all 3 come up clean in the same round, normally takes 2 rotations to clean my computer.

 

[Wing Zero]

he told me today he tried to do the ipconfig /release and /renew it says its already released but when he renews it says RPC server is unavailable

hes thinking about just re formating it still has some spyware left and his connection is replaced wit axfreeporn for soem reason

 

[x42bn6]

Get your friend to do Start > Run > net start rpcss and then try and connect again.*

 

[Dragnskull]

before you reformat i highly suggest calling the tech support of your ISP, there brainless and incompitent but they still manage to help out in alot of internet problems like this