For all situations a note is required that explains what happened, what is needed, your full name, your phone number, and a return address.
Damaged or broken CD:
You will need to mail in the damaged or broken disk(s), and a $10 US dollar money order to the P.O. box listed below to cover shipping and handling costs. No personal check or cash will be accepted*.
CD-Key missing or damaged:
You will need to mail in the CD case for the missing CD-Key to the P.O. box listed below. If the CD case is also missing please send in the manual in its place. A $10 US dollar money order is required to cover shipping and handling costs, no personal check or cash will be accepted*.
Lost CD:
You will need to mail in any remaining CD(s) and the original case(s) to the P.O. box listed below. A $10 US dollar money order is required to cover shipping and handling costs, no personal check or cash will be accepted (this fee will not be waived).
Request for a new manual:
You will need to mail in a $10 US dollar money order to cover shipping and handling costs, no personal check or cash will be accepted (this fee will not be waived).
Please send all necessary materials to the following address:
Blizzard Entertainment
P.O. Box 18979
Irvine, CA 92623
For North American English Versions Only*
